Descripción del puesto

We are looking for a highly organized, proactive, and detail-oriented Executive Assistant & Customer Care professional to join our team as a direct employee. The role is designed to work in close collaboration with the CEO, taking over key operational tasks to free up their time and streamline daily management.The position combines database management, process administration, and high-level customer service phone calls, requiring impeccable oral and written communication skills in English.

  • Executive Assistance and Operational Management:
    • Work directly with the CEO to take over operational and administrative tasks, freeing up their time.
    • Keep internal databases and records updated through precise data entry processes.
  • Customer Care and Voice Calls:
    • Make and manage phone calls and direct communications with corporate clients and users.
    • Provide exceptional support, resolving inquiries in a problem-solving, empathetic, and professional manner.

  • Requisitos

  • Bilingual / fluent native English level (mandatory)
  • Advanced proficiency in Google Workspace (Google Suite).
  • Excellent verbal and telephone communication skills (professional, warm tone with no heavy accents).
  • Autonomy, sound judgment, discretion, and a strong sense of organization.
  • Results-oriented mindset with the ability to manage multiple tasks efficiently.

  • Beneficios

    • Flexible remote work model allowing you to work from anywhere in LATAM.
    • Sick days to ensure your well-being and work-life balance.
    • Yearly salary increases based on performance evaluations.
    • Opportunities for career growth and advancement.

    Schedule and Modality

    • Modality: 100% Remote.
    • Schedule: Monday to Friday, from 12:00 PM to 4:00 PM (New York Time / EST).
    • Urgency: Immediate start.